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About this GAPS Workshop
Cultural intelligence is a vital skill in today’s diverse landscape, but has always been important in social care. This session offers a supportive space to reflect, learn, and build on your existing skills. Shabnam will introduce models and tools to enhance inclusivity and equity in your practice. By developing cultural attunement, you’ll foster stronger relationships with the adults, children, carers, families and colleagues that you came into the profession to walk alongside, while promoting anti-oppressive practice.
What you will come away with:
- Increased Awareness: Understand the concepts of cultural intelligence and cultural attunement, and why they are essential in social care practice.
- Reflective Practice: Engage in meaningful discussions through break out rooms to explore cultural diversity, reflect on current practices, and identify areas for growth.
- Practical Tools for Action: Learn actionable strategies and tools to embed cultural intelligence and attunement into your daily work, empowering you to engage with diversity with greater sensitivity and effectiveness.
The workshop will be highly engaging and interactive There will be time for group work and individual personal reflection. The session will be delivered via Zoom. You will need access to your camera and microphone.
Feedback from attendees in 2025
“It has been a very interesting, thought provoking session that has helped me to view issues through a different lens”
“ I really loved the content and delivery of this course. Very thought provoking… I will be sharing with my team for further discussion and learning. Thank you so much!”
“This workshop was both a reminder and an inspiration, helping me ground the work I do intuitively and providing me with a range of tools to use in future.”

About Shabnam Ahmed
Dr Shabnam Ahmed is a registered Independent Social Worker and the founder of School of Shabs. Delivering workshops nationwide, she speaks on topics including Compassionate and Courageous Leadership, Anti-Racism, Supervision, and Cultural Intelligence in Social Care. Committed to fostering equitable, inclusive, and reflective spaces within social work, her contributions have been recognised with an MBE.
An active member of the Black and Ethnic Minority Professional Symposium (BPS), Shabnam led the development of an anti-racist supervision template, demonstrating her dedication to systemic change. Her passion lies in advancing equity and inclusion within professional environments, ensuring meaningful progress in the field.





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