There are many roles in which social work practitioners, students and educators both give and receive feedback about the quality of their work, and it’s not easy. In fact, it’s a prime site for anxiety, doubt and self-questioning to emerge.
How can we tell the truth about what we know without hurting people’s feelings? How can we hear what people have to tell us without taking it personally or feeling misunderstood?
This workshop is for everyone who wants to understand more about what happens in the feedback process, how to understand it theoretically and how to give and receive feedback with less noise in our communication and less inner turbulence so we can really support one another in our development as social workers.
Juliet Koprowska is author of Communication and Interpersonal Skills in Social Work (2020, 5th edition), and taught on social work programmes at the University of York from 1995-2018. She has a long training in Systems-Centered work, co-ordinates the annual SCT training week at the University of York and co-runs SCT training groups. She co-edits the Journal of Social Work Practice, and is Chair of GAPS.